Shipping Policy – CakePulse
At CakePulse, we prioritize delivering your fresh and delicious baked goods safely and promptly. Please refer to our shipping guidelines below to ensure a smooth delivery experience.
Order Processing Time
Orders are processed within 24 to 48 hours of placement. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Methods
We collaborate with reliable courier services specializing in handling perishable goods to ensure your items arrive fresh and in excellent condition.
Shipping Zones and Costs
- We currently ship to [specify serviceable areas].
- Shipping charges are based on delivery location, speed, and order size, which will be calculated and displayed at checkout.
- Free delivery is available on orders exceeding [specify minimum amount], subject to location.
Delivery Timeframes
Deliveries generally occur within 1-3 business days for local zones and up to 5 business days for remote areas. Actual times may vary based on courier availability and unforeseen circumstances.
Same-Day and Scheduled Delivery
Same-day delivery is available for orders placed before [cutoff time] in designated areas. Scheduled delivery options allow selection of preferred dates and time windows during checkout.
Shipping Restrictions
Perishable items require special handling. Please ensure someone is available to receive your order at the delivery address on the scheduled date. Due to freshness concerns, international shipping is not offered.
Order Tracking
Upon shipment, you will receive a tracking number and courier contact information to monitor your delivery in real time.
Packaging
We use premium packaging materials designed specifically for preserving the freshness and appearance of our cakes and pastries during transit. Our packaging ensures products remain intact and hygienic.
Damaged or Lost Shipments
If your order arrives damaged, or if you do not receive your order within the expected timeframe, please contact CakePulse customer support immediately. We will investigate and work to resolve the issue, including sending replacements if appropriate.
Changes to Delivery Address
Delivery address changes after order placement may not be guaranteed. Please double-check your delivery details before confirming your order to avoid delays.
Holiday Shipping
During peak holiday seasons, order processing and delivery times may be slightly longer due to increased demand. We recommend placing your orders early to ensure delivery within your desired timeframe.
Contact Us
For any questions or concerns about shipping, please reach out to us at cakepulsecelebration@gmail.com or call [+91 7300752785]. We are committed to ensuring your satisfaction with every order.
